About Us

About Us2018-09-28T14:46:44+00:00

Welcome to Southwest Office Solutions! We hope to be your connection and trusted consultant for the constantly changing business technology industry, taking care of all of your copiers, office technology and document management needs.

Southwest Office Solutions is a small, family-owned business that has been serving the Los Alamos, Santa Fe and Albuquerque area since 2007. Tracy Maddox started the business to serve the local community and provide valuable solutions and first-rate copiers to local businesses, helping them foster growth and productivity. With over 10 years of experience working for Xerox Corporation, Tracy garnered a wealth of expertise and knowledge about the brand and has brought that with her as she serves the heart of New Mexico.

With a knack for helping small, local businesses, Southwest Office Solutions provides service with a personal touch, a commitment to our customers and a commitment to the local community. Our primary goal is to help businesses in the surrounding community find the best solutions for their office needs. From copiers to managed print services and mobile printing solutions to document management systems and workflow solutions, we aim to create sustainable and efficient workflows and processes so you can stay competitive and profitable.

Tracy Maddox, President & CEO of Southwest Office SolutionsI’d like to take a minute to introduce to you your local Xerox Authorized Sales Agency, Southwest Office Solutions, Inc.

We would love the opportunity to share with you Xerox’s state of the art technology as well as the benefits of working with a local small business.

Let us show you how to maximize your office equipment investment so you can focus on growing your business.

If there is anything we can help you with, please do not hesitate to give us a call at 505-661-2554.

Thank you for your time.

Sincerely,
Tracy Ashton, President & CEO

Here are more details on how we can help:

On average print and copy expenses make up 15% of a company’s yearly spend and paper costs alone equate to about two-hundred dollars annually per employee. Unfortunately, it’s easy to run up costs related to printing and copying when teams don’t give a second thought to the impact of throwing one piece of paper away or printing in color when black and white will suffice.

We can help by showing you how to:

  • Control when and where color can be used
  • Eliminate inventory by auto-ordering supplies that arrive before you run out
  • Save paper through setting choices on your hardware
  • Introduce Energy Star solutions
  • Automate hardware going into energy save mode when not in use
  • Require print PIN codes that control access to costly features

Contact us to find out more about streamlining your business processes and increasing productivity while reducing costs, securing data, and saving the planet with print and copy technology solutions.

Workforces are busier and more mobile that ever and with technology advancing quickly, it’s a challenge to stay up-to-date on the tools you need to get the work done quickly and error free.

Don’t let your office equipment become a roadblock to success.

Let us help:

  • Network your print and copy devices so they order supplies and alert a service technician automatically
  • Implement common interfaces across all print and copy hardware to streamline the learning curve across your entire fleet
  • Install ConnectKey Apps to address potential slow downs
  • Remote control troubleshooting to fix common issues before dispatching a technician
  • Utilize built in solutions that make going paperless quick and easy
  • Facilitate multitasking across multifunction printers to ensure best quality for scanning, printing and copying
  • Provide support online that’s easily accessible for IT teams and speeds repair and troubleshooting when needed
  • Assign unique PIN codes to help lower costs and track spending across users

Contact us to find out more about streamlining business processes and increasing productivity while reducing costs, securing data, and saving the planet with print and copy technology solutions.

Do you have $38,000 to spare? Most businesses don’t but on the low side, that’s how much a data breach costs per incident. Of course, the larger the breach, the more cost. No matter if you’re protecting your client’s proprietary data, medical records, legal information, contracts or other sensitive documents, security is a top concern; for good reason.

Document security is a pillar of our business. As experts, we can help ensure your most sensitive information is safe from hackers and prying eyes.

We offer:

  • Best-in-class security solution through partnerships with Cisco and McAfee
  • Certified printing and copying hardware
  • Controls that enable security features as rigorous as you require
  • Encryption across scanning, printing, copying and emailing
  • Print and copy network security
  • Automatic overwrite so sensitive data is erased immediately after print jobs complete

Contact us to find out more about streamlining business processes and increasing productivity while reducing costs, securing data, and saving the planet with print and copy technology solutions.

For good reason, many companies have programs geared at sustainability and green practices. Many of these businesses use going green as a core differentiator in their marketing efforts.

Print and copy solutions can be integrated into your ecofriendly strategy without adding additional costs or sacrificing productivity.

We’ll help you decrease your carbon footprint with:

  • Inks that reduce waste by 90%
  • Paperless solutions such as scanning and document storage
  • Devices that reduce energy consumption
  • Free toner cartridges recycling

Contact us to find out more about streamlining business processes and increasing productivity while reducing costs, securing data, and saving the planet with print and copy technology solutions